andykeenan Posted July 19 Share Posted July 19 Away points system for 2024/25 season We are excited to introduce a new Away Points system for the 2024/25 Premier League season. While maintaining the core principles of previous seasons, this new points system will streamline the process for fans to monitor how many points they have and eligibility for tickets. Each Season Ticket Holder will start with 1,000 points. Additionally, for every Premier League, FA Cup and Carabao Cup away game attended in the 2023/24 season, an additional 10 points has been awarded. The maximum Away Points available from the 2023/24 season is 210. Points accumulated from the 2023/24 season will expire on December 15, 2024. For the 2024/25 season, 10 points will be granted per away domestic fixture attended, these points will become active in the second half of the season. Supporters can view their Away Points balance by logging into their online account and selecting the ‘Away Points’ tab. Both Hospitality and GA+ Season Ticket Holders can now purchase tickets online from the hospitality allocation during the same criteria windows. All tickets are digital Prices Adults £30 Over 65 £25 Under 21 £25 Under 18 £25 On Sale Dates Monday 22 July 5pm 2024/25 Season Ticket Holders, Hospitality Season Ticket Holders and GA+ Season Ticket Holders with 1,200 away points Tuesday 23 July 5pm 2024/25 Season Ticket Holders, Hospitality Season Ticket Holders and GA+ Season Ticket Holders with 1,150 away points Wednesday 24 July 2024/25 Season Ticket Holders, Hospitality Season Ticket Holders and GA+ Season Ticket Holders with 1,100 away points Thursday 25 July 2024/25 Season Ticket Holders Link to comment Share on other sites More sharing options...
MadridVilla Posted July 21 Share Posted July 21 Hoping I have misinterpreted this, but GA+ and hospitality season ticket holders now have their own ring fenced split of the usual 3,000 allocation to purchase tickets in?? Away tickets are hard enough to come by as it is, but now it would seem a GA+ or hospitality season ticket will make it much easier for those fans to access away tickets on the virtue of giving the club more money on the home season tickets. For West Ham block 219 is the hospitality allocation, surely it can't be the whole block as that could easily be 750 seats by the looks of things? Awful decision if so, in my opinion - not rewarding loyalty but rewarding those with £££ Link to comment Share on other sites More sharing options...
andykeenan Posted July 25 Author Share Posted July 25 SOLD OUT 3,001 Link to comment Share on other sites More sharing options...
villarule123 Posted July 25 VT Supporter Share Posted July 25 Sold out at 16.55 and whenever they became available after that I couldn't add them to my basket. I hate that website Link to comment Share on other sites More sharing options...
lainux Posted August 8 Share Posted August 8 (edited) On 21/07/2024 at 22:18, MadridVilla said: Hoping I have misinterpreted this, but GA+ and hospitality season ticket holders now have their own ring fenced split of the usual 3,000 allocation to purchase tickets in?? Away tickets are hard enough to come by as it is, but now it would seem a GA+ or hospitality season ticket will make it much easier for those fans to access away tickets on the virtue of giving the club more money on the home season tickets. For West Ham block 219 is the hospitality allocation, surely it can't be the whole block as that could easily be 750 seats by the looks of things? Awful decision if so, in my opinion - not rewarding loyalty but rewarding those with £££ Only just noticed this thread, i have normal season ticket and managed to buy a ticket for this block during the last criteria season ticket window. But will be interesting to know if hospitality holders would need to meet the other criteria's first before they can purchase. Otherwise I think its a bit unfair! Edited August 8 by lainux Link to comment Share on other sites More sharing options...
OutByEaster? Posted August 8 Moderator Share Posted August 8 I think there's always been an allocation for hospitality season ticket holders - I'm not sure if that's grown this season to recognise the increased numbers in hospitality, but I think (and I might be wrong) it's always been there. 1 Link to comment Share on other sites More sharing options...
lainux Posted August 9 Share Posted August 9 Just received my digital ticket, sent via e-mail then downloaded to Google wallet Link to comment Share on other sites More sharing options...
andykeenan Posted August 9 Author Share Posted August 9 19 hours ago, OutByEaster? said: I think there's always been an allocation for hospitality season ticket holders - I'm not sure if that's grown this season to recognise the increased numbers in hospitality, but I think (and I might be wrong) it's always been there. Never been allocation for hospitality only brought in this season with the points and won’t be many anyways Link to comment Share on other sites More sharing options...
limpid Posted August 9 Administrator Share Posted August 9 36 minutes ago, andykeenan said: Never been allocation for hospitality only brought in this season with the points and won’t be many anyways There has. I've had tickets through it in the past. Or at least that's the channel I was told they came from via a mate who had a box. It can only have been that or from player allocations. Link to comment Share on other sites More sharing options...
OutByEaster? Posted August 9 Moderator Share Posted August 9 46 minutes ago, andykeenan said: Never been allocation for hospitality only brought in this season with the points and won’t be many anyways I'm pretty sure it's always been there - I think it's maybe just been better publicised because of the points thing. Link to comment Share on other sites More sharing options...
andykeenan Posted August 9 Author Share Posted August 9 11 minutes ago, OutByEaster? said: I'm pretty sure it's always been there - I think it's maybe just been better publicised because of the points thing. Yeh better publicised which is fine Link to comment Share on other sites More sharing options...
CLARETANDBLUEFOXY Posted August 13 Share Posted August 13 (edited) Has the members ballot already been done? Can’t remember the closing date for it. I entered the ballot but not sure when the winners were announced. Edited August 13 by CLARETANDBLUEFOXY Link to comment Share on other sites More sharing options...
GAVFV77 Posted August 13 Share Posted August 13 Been calling all week to see if they have had any tickets returned for West Ham game and available to purchase (I was told to keep trying by an agent) but now been told that the tickets are no refundable so no tickets would ever have come back for resale. WHY??? Surely that’s just giving fans even less chance to attend away games? So frustrating Link to comment Share on other sites More sharing options...
limpid Posted August 13 Administrator Share Posted August 13 2 hours ago, GAVFV77 said: Been calling all week to see if they have had any tickets returned for West Ham game and available to purchase (I was told to keep trying by an agent) but now been told that the tickets are no refundable so no tickets would ever have come back for resale. WHY??? Surely that’s just giving fans even less chance to attend away games? So frustrating I expect that T&Cs for away tickets are controlled by the host club. Link to comment Share on other sites More sharing options...
OutByEaster? Posted August 13 Moderator Share Posted August 13 4 hours ago, CLARETANDBLUEFOXY said: Has the members ballot already been done? Can’t remember the closing date for it. I entered the ballot but not sure when the winners were announced. It's finished - I think I got a thing saying winners have been informed. 1 Link to comment Share on other sites More sharing options...
tomav84 Posted August 13 VT Supporter Share Posted August 13 2 hours ago, GAVFV77 said: Been calling all week to see if they have had any tickets returned for West Ham game and available to purchase (I was told to keep trying by an agent) but now been told that the tickets are no refundable so no tickets would ever have come back for resale. WHY??? Surely that’s just giving fans even less chance to attend away games? So frustrating realistically, how many returns would you get for a typical away game even if refunds were allowed? even if i guessed 20 tickets for a 3k allocation i'd say that's an overestimation. most people would rather lose the 30 quid than the away point if they can't make the game Link to comment Share on other sites More sharing options...
GAVFV77 Posted August 13 Share Posted August 13 1 hour ago, tomav84 said: realistically, how many returns would you get for a typical away game even if refunds were allowed? even if i guessed 20 tickets for a 3k allocation i'd say that's an overestimation. most people would rather lose the 30 quid than the away point if they can't make the game Fair point but the opportunity would be nice! 1 Link to comment Share on other sites More sharing options...
OutByEaster? Posted August 13 Moderator Share Posted August 13 3 hours ago, tomav84 said: most people would rather lose the 30 quid than the away point if they can't make the game True - and this is part of the problem I think. One of the good things about modern turnstile entry points is that Villa will get back a list of unused tickets from West Ham and the club are able to link those back to the people that bought them and monitor those that buy tickets and don't use them. Which of course, inadvertently encourages touting - once it's important that the ticket gets used so that you keep your points, passing it on becomes crucial. Link to comment Share on other sites More sharing options...
tomav84 Posted August 13 VT Supporter Share Posted August 13 1 hour ago, OutByEaster? said: True - and this is part of the problem I think. One of the good things about modern turnstile entry points is that Villa will get back a list of unused tickets from West Ham and the club are able to link those back to the people that bought them and monitor those that buy tickets and don't use them. Which of course, inadvertently encourages touting - once it's important that the ticket gets used so that you keep your points, passing it on becomes crucial. well this was discussed in one of the fan meetings a year or so but never confirmed. it would need the buy in of the home club to provide that detail to the away club which i'm not sure is happening. and even if it did...cars break down, trains get cancelled, people get sick...how do they deal with people who have genuine reasons for not attending? seems harsh to be effectively punished through no fault of your own Link to comment Share on other sites More sharing options...
Eligius Posted August 16 Share Posted August 16 Had to ring up today and get my e-ticket sent, thanks to Paul at the ticket office for sorting it. Link to comment Share on other sites More sharing options...
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