Follyfoot Posted August 21 VT Supporter Share Posted August 21 2 hours ago, sidcow said: I'm restarting my phone to see if that makes a difference? The IT team have beaten me into submission. Oh 1 Link to comment Share on other sites More sharing options...
delboy54 Posted August 21 Share Posted August 21 1 hour ago, sidcow said: Oh doh! You can just download it from the e-mail and add to wallet which I have done. All sorted Yes that's what I did. Then I went to Villa app and it wasn't there, so updated the app and now it's there as well. Link to comment Share on other sites More sharing options...
Deano & Dalian's Umbrella Posted August 21 Share Posted August 21 1 hour ago, MikeMcKenna said: I was promised my two S Tickets by today. Now they are saying ‘within a few days’. What are the odds they turn up Saturday morning or not at all. plastic or digital? Link to comment Share on other sites More sharing options...
Hev Posted August 21 Share Posted August 21 Mine is still not showing in the App but i am not bothered as it is in my Google wallet on phone. I guess it will appear in the App eventually - maybe 1 Link to comment Share on other sites More sharing options...
nick76 Posted August 21 Share Posted August 21 1 minute ago, Hev said: Mine is still not showing in the App but i am not bothered as it is in my Google wallet on phone. I guess it will appear in the App eventually - maybe Same with my nephew but he has his in his wallet the same so we aren’t worried. 1 Link to comment Share on other sites More sharing options...
Hev Posted August 21 Share Posted August 21 1 minute ago, nick76 said: Same with my nephew but he has his in his wallet the same so we aren’t worried. I just looked again in the App in my account/profile details , then ticket history and, whilst there is no image of the ticket itself, it clearly says i have a 2024/25 ST and has credited me 1000 away points. As it's in the Google wallet though i am all fine. Link to comment Share on other sites More sharing options...
OutByEaster? Posted August 21 Author Moderator Share Posted August 21 Mine came, it's not in the App (I have versions 3.6.7),but I downloaded it directly to the wallet - easy peasy, thanks in no small part to the preparation I had from the folks on here. Hopefully all goes well at the turnstile. 26,000 emails, 26,000 App updates, 26,000 wallet installs or adds, and 26,000 turnstile interactions - that's 104,000 points of potential failure - 78,000 of those could have been taken care of a month ago. 3 Link to comment Share on other sites More sharing options...
nick76 Posted August 21 Share Posted August 21 4 minutes ago, OutByEaster? said: Mine came, it's not in the App (I have versions 3.6.7),but I downloaded it directly to the wallet - easy peasy, thanks in no small part to the preparation I had from the folks on here. Hopefully all goes well at the turnstile. 26,000 emails, 26,000 App updates, 26,000 wallet installs or adds, and 26,000 turnstile interactions - that's 104,000 points of potential failure - 78,000 of those could have been taken care of a month ago. They should’ve done a parallel season of card and digital more, especially how bad the mobile and wifi service is around and in the ground. Link to comment Share on other sites More sharing options...
OutByEaster? Posted August 21 Author Moderator Share Posted August 21 Just now, nick76 said: They should’ve done a parallel season of card and digital more, especially how bad the mobile and wifi service is around and in the ground. I don't think the system is reliant on a mobile signal. Link to comment Share on other sites More sharing options...
TDR V2 Posted August 21 Share Posted August 21 Just now, nick76 said: They should’ve done a parallel season of card and digital more, especially how bad the mobile and wifi service is around and in the ground. It uses NFC not WiFi or data so won't be any issues Link to comment Share on other sites More sharing options...
limpid Posted August 21 Administrator Share Posted August 21 2 hours ago, sidcow said: 3) Why can I buy a £3 train ticket and get an email from them with a link to just click to add to wallet? Same with other events and venues? Yet this highly expensive transaction needs all this tatting about? You could just click the "DOWNLOAD" link in the email and it will add it to your wallet, just like for your £3 train ticket. Link to comment Share on other sites More sharing options...
nick76 Posted August 21 Share Posted August 21 4 minutes ago, OutByEaster? said: I don't think the system is reliant on a mobile signal. 3 minutes ago, TDR V2 said: It uses NFC not WiFi or data so won't be any issues Oh, I’m a tech idiot so thanks for that. NFC probably suits me better as a name…’No Friggin Clue’ 3 Link to comment Share on other sites More sharing options...
OutByEaster? Posted August 21 Author Moderator Share Posted August 21 4 minutes ago, nick76 said: Oh, I’m a tech idiot so thanks for that. NFC probably suits me better as a name…’No Friggin Clue’ I was taught this about five pages ago by smart people - you're not alone in the NFC gang! 1 Link to comment Share on other sites More sharing options...
TDR V2 Posted August 21 Share Posted August 21 4 minutes ago, nick76 said: Oh, I’m a tech idiot so thanks for that. NFC probably suits me better as a name…’No Friggin Clue’ You just need to select the NFC logo on your phones drop down, open the ticket in your wallet and then hold the back of your phone to the reader 1 Link to comment Share on other sites More sharing options...
sidcow Posted August 21 VT Supporter Share Posted August 21 8 minutes ago, limpid said: You could just click the "DOWNLOAD" link in the email and it will add it to your wallet, just like for your £3 train ticket. Yeah, I subsequently worked that out. 1 Link to comment Share on other sites More sharing options...
Follyfoot Posted August 21 VT Supporter Share Posted August 21 6 minutes ago, OutByEaster? said: I was taught this about five pages ago by smart people - you're not alone in the NFC gang! I thought it was some kind of Kentucky rip-off based in Nottingham 1 Link to comment Share on other sites More sharing options...
mrchnry Posted August 21 Share Posted August 21 Had an email from the club. GA+ will get their season tickets tomorrow. Link to comment Share on other sites More sharing options...
OutByEaster? Posted August 21 Author Moderator Share Posted August 21 Noticed as it went from one webpage to the next that we're being handled by these folks: https://www.fortressgb.com Quote The Platform for Sport Every Fan Counts - strengthen fan relations, expand transactions, attract, and activate partners, and create limitless brand experiences that add value and drive success. Who seem to do this sort of thing for half of the Premier league an about a third of the world! Link to comment Share on other sites More sharing options...
TDR V2 Posted August 21 Share Posted August 21 48 minutes ago, OutByEaster? said: Noticed as it went from one webpage to the next that we're being handled by these folks: https://www.fortressgb.com Who seem to do this sort of thing for half of the Premier league an about a third of the world! They did all the match tickets last season too 1 Link to comment Share on other sites More sharing options...
Rich192 Posted August 21 Share Posted August 21 Actually pretty easy in the end. Just got to make sure the oldens in my group have all got it sorted. Still don’t understand why this couldn’t have been done a week ago, but I’m sure there was a logical reason. 1 Link to comment Share on other sites More sharing options...
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