B30Villa Posted August 21 Share Posted August 21 I didn’t receive any email. I just updated the app and the new season ticket appeared Link to comment Share on other sites More sharing options...
mikeyp102 Posted August 21 Share Posted August 21 19 minutes ago, delboy54 said: For all of you mobile phone experts out there... I am 66 so explain to me as if you were talking to a 7 year old... I had the email, and I already have the Villa app. Not done anything yet... The email says I have 2 options 1. Use the Villa App Or 2. Directly via apple wallet Which is the best option? Are you dependent on a good signal for it to let you in at the ground ( seeing as the mobile signal is sometimes poor at VP) I have an oldish apple phone (iPhone that works with my debit card via wallet so I know that that works. By all means take the pi$$ !, ......but just looking for some clear advice If you go into the Villa app, you can add to wallet from there with just a click of a button. Once on your wallet, it won’t be affected by phone signal and can easily be accessed without any. 1 Link to comment Share on other sites More sharing options...
delboy54 Posted August 21 Share Posted August 21 36 minutes ago, Nigel said: If you open the email on your phone there is a simple download button at the bottom... Press that and it will add to your phone wallet automatically Thanks Nigel, I followed your instructions and it worked! It is now visible in my apple wallet alongside my debit card, perfect ! I didnt bother with going via the app as it appears until this new update is rolled out it won't work anyway... 2 Link to comment Share on other sites More sharing options...
dotcomsimon Posted August 21 Share Posted August 21 Received my physical ticket in post today 1 Link to comment Share on other sites More sharing options...
delboy54 Posted August 21 Share Posted August 21 Just updated the villa app and it's in there as well now. I knew it would be easy and straightforward, never doubted it would be a problem 1 Link to comment Share on other sites More sharing options...
Hev Posted August 21 Share Posted August 21 (edited) Still waiting for my e mail Edited August 21 by Hev Link to comment Share on other sites More sharing options...
rbcuk Posted August 21 Share Posted August 21 Just got my email, so can we use the villa app even if we download it to the wallet? Link to comment Share on other sites More sharing options...
cheltenham_villa Posted August 21 Share Posted August 21 1 hour ago, rodders0223 said: Yep. Got the left side membership card but not the right. I ain't fretting too much just sharing my experience. I can't attend Arsenal I've got my ticket on resale but doubt that's affecting it. this sounds like you need to wait for the new App update before yours will show. Alternatively hit the download link in the email if you have it. 1 Link to comment Share on other sites More sharing options...
sidcow Posted August 21 VT Supporter Share Posted August 21 Got the email. No ticket in my app. How do I update the app? If I go to play store it just says I've got it installed and gives an option to open it. Nothing about updating it. 1) the email says a new version of the app will be out later this week. Maybe that has the updates we need to see the ticket. 2) yes, why the absolute **** couldn't they have done this a week or a month ago? WHHHYYYYY? 3) Why can I buy a £3 train ticket and get an email from them with a link to just click to add to wallet? Same with other events and venues? Yet this highly expensive transaction needs all this tatting about? Link to comment Share on other sites More sharing options...
sidcow Posted August 21 VT Supporter Share Posted August 21 I'm restarting my phone to see if that makes a difference? The IT team have beaten me into submission. 1 Link to comment Share on other sites More sharing options...
cheltenham_villa Posted August 21 Share Posted August 21 3 minutes ago, sidcow said: Got the email. No ticket in my app. How do I update the app? If I go to play store it just says I've got it installed and gives an option to open it. Nothing about updating it. 1) the email says a new version of the app will be out later this week. Maybe that has the updates we need to see the ticket. 2) yes, why the absolute **** couldn't they have done this a week or a month ago? WHHHYYYYY? 3) Why can I buy a £3 train ticket and get an email from them with a link to just click to add to wallet? Same with other events and venues? Yet this highly expensive transaction needs all this tatting about? if you are on android, you can go to the playstore, go into apps and select updates. BUT, updates are rolled out over a few days and they arent immediately available to everyone. I dont know if theirs a way to force the update so suspect you need to wait im afraid. 1 Link to comment Share on other sites More sharing options...
Deano & Dalian's Umbrella Posted August 21 Share Posted August 21 Has anyone else who was told they would be getting a physical ticket not received it yet? Link to comment Share on other sites More sharing options...
rodders0223 Posted August 21 Share Posted August 21 12 minutes ago, Deano & Dalian's Umbrella said: Has anyone else who was told they would be getting a physical ticket not received it yet? You was told stuff? Well la-de-da Mr Big Shot. 3 Link to comment Share on other sites More sharing options...
Deano & Dalian's Umbrella Posted August 21 Share Posted August 21 1 minute ago, rodders0223 said: You was told stuff? Well la-de-da Mr Big Shot. I got the email saying it was approved Link to comment Share on other sites More sharing options...
MarkLillis Posted August 21 Share Posted August 21 All done. They could have sent them out on Saturday morning it was that easy Link to comment Share on other sites More sharing options...
sidcow Posted August 21 VT Supporter Share Posted August 21 Oh doh! You can just download it from the e-mail and add to wallet which I have done. All sorted Link to comment Share on other sites More sharing options...
TDR V2 Posted August 21 Share Posted August 21 I did tell you it was easy, just don't forget ya phones on Saturday eh Link to comment Share on other sites More sharing options...
Hev Posted August 21 Share Posted August 21 Yay got mine now and downloaded it to google wallet Link to comment Share on other sites More sharing options...
MikeMcKenna Posted August 21 VT Supporter Share Posted August 21 (edited) I was promised my two S Tickets by today. Now they are saying ‘within a few days’. What are the odds they turn up Saturday morning or not at all. Edited August 21 by MikeMcKenna 1 Link to comment Share on other sites More sharing options...
Follyfoot Posted August 21 VT Supporter Share Posted August 21 2 hours ago, sidcow said: Got the email. No ticket in my app. How do I update the app? If I go to play store it just says I've got it installed and gives an option to open it. Nothing about updating it. 1) the email says a new version of the app will be out later this week. Maybe that has the updates we need to see the ticket. 2) yes, why the absolute **** couldn't they have done this a week or a month ago? WHHHYYYYY? 3) Why can I buy a £3 train ticket and get an email from them with a link to just click to add to wallet? Same with other events and venues? Yet this highly expensive transaction needs all this tatting about? Have you tried turning it off and then turning it back on again Sid 1 Link to comment Share on other sites More sharing options...
Recommended Posts