MrBlack Posted August 12 Share Posted August 12 (edited) 21 minutes ago, ender4 said: Why don't they allow screenshots? I've screenshotted QR codes before and used that to get into other venues before. I heard it was to prevent ticket sharing. The QR codes apparently change from when they're first generated and using app ensures you have the current version. That said, I've heard of people that have used a screenshot since they said you couldn't and it still worked. Guess it's a gamble if you get there and it isn't recognised, but if you've got the app as well and it's genuinely your ticket you can always open it there. Edited August 12 by MrBlack Link to comment Share on other sites More sharing options...
The Fun Factory Posted August 12 Share Posted August 12 What about older Villa fans who are not necessarily digitally savvy? Would they even be aware of this? they are probably still waiting for the season card to arrive in the post. Communication really poor on this imo. 3 Link to comment Share on other sites More sharing options...
limpid Posted August 12 Administrator Share Posted August 12 43 minutes ago, ender4 said: Why don't they allow screenshots? I've screenshotted QR codes before and used that to get into other venues before. The new tickets are not QR codes. Link to comment Share on other sites More sharing options...
markavfc40 Posted August 12 Share Posted August 12 (edited) 23 minutes ago, MrBlack said: I heard it was to prevent ticket sharing. The QR codes apparently change from when they're first generated and using app ensures you have the current version. That said, I've heard of people that have used a screenshot since they said you couldn't and it still worked. Guess it's a gamble if you get there and it isn't recognised, but if you've got the app as well and it's genuinely your ticket you can always open it there. Out of interest how does it stop ticket sharing? there is nothing to stop you logging into someone else's account via the app is there? On a slightly different issue my brother is disabled (has mental health issues/learning disabilities) and doesn't have a smart phone so I applied for a physical card for him on the 7th June and have been chasing it up every few weeks since. Edited August 12 by markavfc40 1 Link to comment Share on other sites More sharing options...
ender4 Posted August 12 Share Posted August 12 6 minutes ago, limpid said: The new tickets are not QR codes. Ohhh what is it then? All e-tickets for other venues or services that i would load into my e-wallet either have a QR code or a barcode. Link to comment Share on other sites More sharing options...
MrBlack Posted August 12 Share Posted August 12 3 minutes ago, markavfc40 said: Out of interest how does it stop ticket sharing? there is nothing to stop you logging into someone else's account via the app is there? On a slightly different issue my brother is disabled (has mental health issues/learning disabilities) and doesn't have a smart phone so I applied for a physical card for him on the 7th June and have been chasing it up every few weeks since. I'm not sure but think once you've linked the app to the wallet it's locked to that "phone" effectively. You could get a phone you share with your group though and do it that way. You're allowed to assign the ticket to someone else legitimately anyway, so really not sure why they make it so awkward. If something crops up on the day they intentionally make it as difficult as possible for you to send someone in your place. 1 Link to comment Share on other sites More sharing options...
limpid Posted August 12 Administrator Share Posted August 12 Just now, ender4 said: Ohhh what is it then? All e-tickets for other venues or services that i would load into my e-wallet either have a QR code or a barcode. It's an NFC token to go in your wallet. If other companies have chosen to provide additional methods (and therefore additional scanners etc), that's always their choice. Your season ticket will be a button in your app and you'll be able to add it to your wallet. 1 Link to comment Share on other sites More sharing options...
mikeyp102 Posted August 12 Share Posted August 12 Have to say the comms have been very poor around this (amongst other things). 2 Link to comment Share on other sites More sharing options...
Captain_Townsend Posted August 12 Share Posted August 12 6 minutes ago, mikeyp102 said: Have to say the comms have been very poor around this (amongst other things). Comms have taken a nosedive over the past 12 months. 1 Link to comment Share on other sites More sharing options...
The Fun Factory Posted August 12 Share Posted August 12 I would advise all to get to the Arsenal game early as this is going to be utter chaos. It was bad enough for the European games last season. 1 Link to comment Share on other sites More sharing options...
Wainy316 Posted August 12 Share Posted August 12 Erm, yeah, so how do I get in the ground a week on Saturday? Link to comment Share on other sites More sharing options...
Hank Scorpio Posted August 12 Share Posted August 12 1 hour ago, limpid said: It's an NFC token to go in your wallet. If other companies have chosen to provide additional methods (and therefore additional scanners etc), that's always their choice. Your season ticket will be a button in your app and you'll be able to add it to your wallet. Loads of phones don't have NFC and loads of people won't know how to activate it if they do. I asked for a physical ticket, and didn't even receive a response. Link to comment Share on other sites More sharing options...
turvontour Posted August 12 Share Posted August 12 2 hours ago, MrBlack said: I heard it was to prevent ticket sharing. The QR codes apparently change from when they're first generated and using app ensures you have the current version. That said, I've heard of people that have used a screenshot since they said you couldn't and it still worked. Guess it's a gamble if you get there and it isn't recognised, but if you've got the app as well and it's genuinely your ticket you can always open it there. Yes I tried to use a screenshot for a European game and had to go to the ticket office to have a ticket printed out as didn't work at the turnstile. Link to comment Share on other sites More sharing options...
TDR V2 Posted August 12 Share Posted August 12 2 hours ago, MrBlack said: I'm not sure but think once you've linked the app to the wallet it's locked to that "phone" effectively. You could get a phone you share with your group though and do it that way. You're allowed to assign the ticket to someone else legitimately anyway, so really not sure why they make it so awkward. If something crops up on the day they intentionally make it as difficult as possible for you to send someone in your place. A burner phone for the football Link to comment Share on other sites More sharing options...
TDR V2 Posted August 12 Share Posted August 12 2 hours ago, markavfc40 said: Out of interest how does it stop ticket sharing? there is nothing to stop you logging into someone else's account via the app is there? On a slightly different issue my brother is disabled (has mental health issues/learning disabilities) and doesn't have a smart phone so I applied for a physical card for him on the 7th June and have been chasing it up every few weeks since. I've always added my lads ticket to my Google wallet and scanned him through first. 1 Link to comment Share on other sites More sharing options...
TDR V2 Posted August 12 Share Posted August 12 I'm assuming you can do the same for season tickets Link to comment Share on other sites More sharing options...
MrBlack Posted August 12 Share Posted August 12 26 minutes ago, TDR V2 said: A burner phone for the football Basically, yes! It's way easier than the hassle of reassigning via the crap ticketing website if you've historically bought a season ticket amongst 2 or 3 of your mates though. Hasten to add, I haven't done this, just know of someone who has. Link to comment Share on other sites More sharing options...
limpid Posted August 12 Administrator Share Posted August 12 1 hour ago, Hank Scorpio said: Loads of phones don't have NFC and loads of people won't know how to activate it if they do. I know. All smart phones still receiving updates do though. 1 hour ago, Hank Scorpio said: I asked for a physical ticket, and didn't even receive a response. Have you asked the ticket office? I doubt you're the only one. Link to comment Share on other sites More sharing options...
delboy54 Posted August 12 Share Posted August 12 Has any actually had anything from Villa since paying for their ST other than an acknowledgement email? I am duffer at this mobile phone ticket stuff, I have an old apple iPhone that I have got my debit card loaded into its "wallet", I have downloaded the villa ap ( I think), but I have had nothing from Villa. 12 days to the first Arsenal game...and counting. Time to call the ticket office tomorrow I think and ask what's going on. Think that applying for an old fashioned card is my option and use the excuse that i am an old fart that doesnt understand mobile phones...... 1 Link to comment Share on other sites More sharing options...
brommy Posted August 12 Share Posted August 12 7 minutes ago, delboy54 said: Has any actually had anything from Villa since paying for their ST other than an acknowledgement email? I am duffer at this mobile phone ticket stuff, I have an old apple iPhone that I have got my debit card loaded into its "wallet", I have downloaded the villa ap ( I think), but I have had nothing from Villa. 12 days to the first Arsenal game...and counting. Time to call the ticket office tomorrow I think and ask what's going on. Think that applying for an old fashioned card is my option and use the excuse that i am an old fart that doesnt understand mobile phones...... If you are already using a smartphone wallet for purchases with a credit or debit card, you'll be fine. Before the first home game of the season, the ST will show in the ticket section of your avfc account or app and it will be very simple to add it to the wallet on your smartphone. Then you'll simply tap your unlocked smartphone at the turnstile and be inside within seconds. 1 Link to comment Share on other sites More sharing options...
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