Stratvillan Posted August 1 Share Posted August 1 Android, though my kids have iphones Link to comment Share on other sites More sharing options...
Stratvillan Posted August 1 Share Posted August 1 16 minutes ago, Hank Scorpio said: Android or apple phone is first question Android, though my kids have iphones Link to comment Share on other sites More sharing options...
OutByEaster? Posted August 1 Author Moderator Share Posted August 1 When will the tickets be available to download? I'm (naively) assuming that they'll come with instructions on how to set up the wallet and so on. 1 1 Link to comment Share on other sites More sharing options...
Hank Scorpio Posted August 1 Share Posted August 1 1 hour ago, Stratvillan said: Android, though my kids have iphones Ensure Google wallet is installed. Install villa app It will be under your tickets when available. It's not yet. You have the option to add to Google wallet 1 Link to comment Share on other sites More sharing options...
rodders0223 Posted August 2 Share Posted August 2 14 hours ago, OutByEaster? said: When will the tickets be available to download? I'm (naively) assuming that they'll come with instructions on how to set up the wallet and so on. 5 minutes before they shut the phone lines off for the weekend. 1 Link to comment Share on other sites More sharing options...
delboy54 Posted August 5 Share Posted August 5 So its 5th August and 3 weeks this Saturday will be our first home game of the season. Tickets available to buy for the game (Arsenal) and Leicester, yet no sign of my season ticket yet. Anyone had any updates or emails or even got theirs yet? 1 Link to comment Share on other sites More sharing options...
mikeyp102 Posted August 5 Share Posted August 5 5 minutes ago, delboy54 said: So its 5th August and 3 weeks this Saturday will be our first home game of the season. Tickets available to buy for the game (Arsenal) and Leicester, yet no sign of my season ticket yet. Anyone had any updates or emails or even got theirs yet? As it’s only a digital copy, we probably won’t get them until a few days before the start of the season. No real rush as yet. 1 Link to comment Share on other sites More sharing options...
OutByEaster? Posted August 5 Author Moderator Share Posted August 5 What do google get access to when you install a google wallet? Is it just like a virtual pocket where you can store things or more like a linked bank account thing? Given that the club are forcing everyone into a whole new method of ticketing, you'd expect they'd be running a big campaign on how it will work, what you're going to be installing, how to protect yourself and how to ensure that you're ready to go on day one. I would very much hope that sort of thing will be starting soon. 2 Link to comment Share on other sites More sharing options...
limpid Posted August 5 Administrator Share Posted August 5 35 minutes ago, OutByEaster? said: What do google get access to when you install a google wallet? Is it just like a virtual pocket where you can store things or more like a linked bank account thing? Given that the club are forcing everyone into a whole new method of ticketing, you'd expect they'd be running a big campaign on how it will work, what you're going to be installing, how to protect yourself and how to ensure that you're ready to go on day one. I would very much hope that sort of thing will be starting soon. Only a token representing the ticket. Yes and no. You can't store bank cards in a digital wallet, only a "temporary" card unique to the wallet. They'll say they consulted with fans groups and leaving it as a big surprise was what they wanted. I agree. 1 1 Link to comment Share on other sites More sharing options...
mikeyp102 Posted August 11 Share Posted August 11 I’d imagine or hope we’d get these issued this week. 2 Link to comment Share on other sites More sharing options...
OutByEaster? Posted August 11 Author Moderator Share Posted August 11 It would be nice if we did - we have 26,000 people who are going to have to do this, the vast majority of whom won't have any experience of a google wallet - many of whom will also be doing it for their children - some will be experienced with it already, some will be familiar with the technology, but for most, this will be their first experience with an online wallet and there's going to be stuff to learn - the club could really have done with some sort of test event and it would have been nice I guess to use the AVTV pre-season games this summer for that (follow these instructions, download a token, get to watch the Dortmund game, that sort of thing). It makes me a little nervous, I'm sure it's simple enough, but there isn't a plan B, you can't print these from home, you can't show a screenshot, you can't go to a game if the battery goes on your phone - a little communication would be a good thing, even if just to settle everyone's nerves. 2 Link to comment Share on other sites More sharing options...
mikeyp102 Posted August 11 Share Posted August 11 16 minutes ago, OutByEaster? said: It would be nice if we did - we have 26,000 people who are going to have to do this, the vast majority of whom won't have any experience of a google wallet - many of whom will also be doing it for their children - some will be experienced with it already, some will be familiar with the technology, but for most, this will be their first experience with an online wallet and there's going to be stuff to learn - the club could really have done with some sort of test event and it would have been nice I guess to use the AVTV pre-season games this summer for that (follow these instructions, download a token, get to watch the Dortmund game, that sort of thing). It makes me a little nervous, I'm sure it's simple enough, but there isn't a plan B, you can't print these from home, you can't show a screenshot, you can't go to a game if the battery goes on your phone - a little communication would be a good thing, even if just to settle everyone's nerves. It’s a very easy process if they have done right. I have loads of cards in my”wallet” and have used it for gig tickets etc (even the foo fighters at VP). However, end of last season when Villa launched it, they hadn’t got the tech right, I’d press the button on the Villa app to add to wallet and it said it was already there, but it wasn’t showing. You could use the Villa app to show your ticket, but as we all know phone reception at the ground is abysmal so couldn’t get in to app. Luckily I had my physical card as well, but like you say without that this yr there is no back up. 1 Link to comment Share on other sites More sharing options...
delboy54 Posted August 12 Share Posted August 12 I am one of those who have never used these digital "wallet" things. Another concern is I have a 2 hr drive to VP and once I get to the ground the last thing I want to see is 26000 people queuing outside the ticket office because the digital ticket doesnt work. 2 Link to comment Share on other sites More sharing options...
rbcuk Posted August 12 Share Posted August 12 Can we just use the villa app instead of downloading it to Apple wallet? As you can see your QR code on it Link to comment Share on other sites More sharing options...
limpid Posted August 12 Administrator Share Posted August 12 21 minutes ago, rbcuk said: Can we just use the villa app instead of downloading it to Apple wallet? As you can see your QR code on it You install it to your wallet from the app. Link to comment Share on other sites More sharing options...
OutByEaster? Posted August 12 Author Moderator Share Posted August 12 26 minutes ago, limpid said: You install it to your wallet from the app. Ah, okay - so the tickets will first appear in the App? Link to comment Share on other sites More sharing options...
limpid Posted August 12 Administrator Share Posted August 12 5 minutes ago, OutByEaster? said: Ah, okay - so the tickets will first appear in the App? I'd hope that they contact by other means too, but yes. 2 Link to comment Share on other sites More sharing options...
OutByEaster? Posted August 12 Author Moderator Share Posted August 12 I wonder what proportion of season ticket holders have got the App installed? (I do, I installed it for the light show as ridiculous as that sounds). The club will have info I that I guess which will help instruct their communications. Link to comment Share on other sites More sharing options...
ender4 Posted August 12 Share Posted August 12 8 hours ago, OutByEaster? said: there isn't a plan B, you can't print these from home, you can't show a screenshot, you can't go to a game if the battery goes on your phone Why don't they allow screenshots? I've screenshotted QR codes before and used that to get into other venues before. Link to comment Share on other sites More sharing options...
Follyfoot Posted August 12 VT Supporter Share Posted August 12 My two lads are notorious for letting their phones discharge. I can only see this ending in tears 1 Link to comment Share on other sites More sharing options...
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