cheltenham_villa Posted August 17 Share Posted August 17 19 minutes ago, delboy54 said: Well it's more or less 7 days to go for the first home game now, the gates will be open and I still have no ST digital ticket email, wallet thingy.... Think I need to call the ticket office Monday and find out what is going on. I have to drive 100 miles to VP, will be very annoyed if I have to join a queue of thousands of other ST holders to try and get in before the game starts. Suspect it's going to be busy next week at the ticket office. I really cannot understand why villa have not got this done and sorted a couple of weeks ago. I dont have mine either, while annoying, I when you ask the club they are saying you'll get it this week before the game. 1 Link to comment Share on other sites More sharing options...
HarryYates Posted August 17 Share Posted August 17 2 hours ago, cheltenham_villa said: I dont have mine either, while annoying, I when you ask the club they are saying you'll get it this week before the game. 2 Link to comment Share on other sites More sharing options...
delboy54 Posted August 17 Share Posted August 17 40 minutes ago, HarryYates said: Laughing now, but will not be when I am 24,543th in the queue to sort out my ticket at 17:29 next Saturday 1 Link to comment Share on other sites More sharing options...
Lichfield Dean Posted August 18 VT Supporter Share Posted August 18 My wife can't make the first home game and trying to "distribute" her season ticket seat to someone else using the option on the website, and it says in the text you can do that, but the actual checkbox is disabled. Anyone else found this? Link to comment Share on other sites More sharing options...
limpid Posted August 18 Administrator Share Posted August 18 25 minutes ago, Lichfield Dean said: My wife can't make the first home game and trying to "distribute" her season ticket seat to someone else using the option on the website, and it says in the text you can do that, but the actual checkbox is disabled. Anyone else found this? I doubt you'll be able to do anything until the tickets are actually issued. 1 Link to comment Share on other sites More sharing options...
Lichfield Dean Posted August 18 VT Supporter Share Posted August 18 38 minutes ago, limpid said: I doubt you'll be able to do anything until the tickets are actually issued. Ah, so we're just jumping the gun a bit. Link to comment Share on other sites More sharing options...
OutByEaster? Posted August 18 Author Moderator Share Posted August 18 Six days to go and a whole new world of technology to be crossed. I hope they've got extra staff on. 3 Link to comment Share on other sites More sharing options...
John Posted August 18 Share Posted August 18 A friend tells me that on X it has been said that the "thingy" will be with everyone by Thursday. 1 2 Link to comment Share on other sites More sharing options...
limpid Posted August 18 Administrator Share Posted August 18 35 minutes ago, OutByEaster? said: Six days to go and a whole new world of technology to be crossed. I hope they've got extra staff on. I assume that historically, there are more people swapping tickets for this fixture than any other. Bank holiday weekend in the school holidays. I really hope that there is an online way for people to transfer tickets. It's going to be chaos. 1 Link to comment Share on other sites More sharing options...
cheltenham_villa Posted August 18 Share Posted August 18 4 hours ago, Lichfield Dean said: My wife can't make the first home game and trying to "distribute" her season ticket seat to someone else using the option on the website, and it says in the text you can do that, but the actual checkbox is disabled. Anyone else found this? Unless it's changed, that hasn't been possible on the website for a few years. It's easiest to contact villa on twitter with the relevant details and they will reallocate the seats. Link to comment Share on other sites More sharing options...
cheltenham_villa Posted August 19 Share Posted August 19 Ive reallocated my Arsenal tickets to a friend this morning. I wasnt able to do this on the avfc platform and still needed to action via twitter. The tickets are however digital wallet tickets, previously they would have included a QR code, this is no longer the case. Link to comment Share on other sites More sharing options...
blunther Posted August 19 Share Posted August 19 Kind of glad I can't make this game as I imagine it's going to be a shitshow at 5pm outside the turnstiles! 2 Link to comment Share on other sites More sharing options...
cheltenham_villa Posted August 19 Share Posted August 19 On the earlier conversation about Bus travel. I today learnt i had been accepted for the bus travel scheme and can apply for my pass using Swift. 1 Link to comment Share on other sites More sharing options...
mikeyp102 Posted August 19 Share Posted August 19 Anyone had an ST email yet? Link to comment Share on other sites More sharing options...
ender4 Posted August 19 Share Posted August 19 19 minutes ago, mikeyp102 said: Anyone had an ST email yet? Too early. They will send the emails at 11am on Saturday morning just to keep everyone on their toes 3 Link to comment Share on other sites More sharing options...
The Fun Factory Posted August 19 Share Posted August 19 I mean isn't it not beyond them to create a short video about the new process and get one of the players to mug for the camera showing how to do it? 1 Link to comment Share on other sites More sharing options...
rbcuk Posted August 19 Share Posted August 19 Went onto the Villa app earlier, now it’s showing tickets under my tickets but all blank and just says label on them Link to comment Share on other sites More sharing options...
blunther Posted August 20 Share Posted August 20 15 hours ago, rbcuk said: Went onto the Villa app earlier, now it’s showing tickets under my tickets but all blank and just says label on them I have the same, but under a completely new client reference for some reason. Link to comment Share on other sites More sharing options...
rodders0223 Posted August 20 Share Posted August 20 Heck when there is glory to take Heck when something actually needs resolving and explaining 4 Link to comment Share on other sites More sharing options...
sidcow Posted August 20 VT Supporter Share Posted August 20 Can't they just put an update on the website? Would it have been impossible to have dealt with this 2 weeks ago! Seems so stupid to leave it so last minute. 2 Link to comment Share on other sites More sharing options...
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