Giro Posted July 26 Share Posted July 26 3 minutes ago, CarryOnVilla said: Ooooofff!!!! was it an online buy? Yeah never doing that again Link to comment Share on other sites More sharing options...
CarryOnVilla Posted July 26 Share Posted July 26 1 minute ago, Giro said: Yeah never doing that again I bet. guess you have to send it back great to know Fanatics are still poor at the online stuff Link to comment Share on other sites More sharing options...
Giro Posted July 26 Share Posted July 26 And now I can’t return it because it’s personalised goods, wtf Link to comment Share on other sites More sharing options...
Paddywhack Posted July 26 Share Posted July 26 2 minutes ago, Giro said: And now I can’t return it because it’s personalised goods, wtf That’s terrible, they’ve got to have that back, surely? Link to comment Share on other sites More sharing options...
Giro Posted July 26 Share Posted July 26 Called the club they said they go back down to the villa and demand to speak to a manager lol shambles Link to comment Share on other sites More sharing options...
Annoyman Posted July 26 Share Posted July 26 They should be refunding it based on their own wording on the 90 Day Returns link at the bottom of the website Link to comment Share on other sites More sharing options...
villa4europe Posted July 26 Share Posted July 26 25 minutes ago, Giro said: And now I can’t return it because it’s personalised goods, wtf was going to say but wasnt sure... the terms and conditions when you put a name on it mean you cant send it back because its customised, no returns, it states it on the website, but surely they make an exception for **** ups its not like you got it in the wrong size and its your own fault Link to comment Share on other sites More sharing options...
Giro Posted July 26 Share Posted July 26 Just now, villa4europe said: was going to say but wasnt sure... the terms and conditions when you put a name on it mean you cant send it back because its customised, no returns, it states it on the website, but surely they make an exception for **** ups its not like you got it in the wrong size and its your own fault Exactly the bellends, currently googling on how to remove the badge now lol whats pissed me off is that I’ve gone down the villa spoke to someone who knew full well I couldn’t return it because it’s personalised Link to comment Share on other sites More sharing options...
Popular Post mrchnry Posted July 26 Popular Post Share Posted July 26 They've sold you faulty good therefore the contract of purchase is invalid. You're entitled to a full refund. 5 Link to comment Share on other sites More sharing options...
Enda Posted July 26 Share Posted July 26 Do not remove the badge. Return the faulty item to the shop and politely insist on an exchange for a non-faulty version. If they refuse, papers would be very happy to hear. Link to comment Share on other sites More sharing options...
delboy54 Posted July 26 Share Posted July 26 Just got back from shopping in my local town Bury st Edmunds, that hot bed of arch rivalry between Norwich and Ipswich. Popped into JD Sports not a single footy shirt let alone a Villa one.....................Heck out !!!! Link to comment Share on other sites More sharing options...
juteface Posted July 26 Share Posted July 26 https://www.footballkitarchive.com/real-union-2024-25-away-kit/ Looks like Unai got a sweet deal with Addidas for his other team. Link to comment Share on other sites More sharing options...
Popular Post Giro Posted July 26 Popular Post Share Posted July 26 Ok so spoke to fanatics who do the online stuff fair play to them, there sending me out a replacement free of charge. Asked if I need to send it back asap, she was like nah send it back when your ready anyone want a discounted villa shirt with a badge upside down 3 2 Link to comment Share on other sites More sharing options...
Vive_La_Villa Posted July 26 Share Posted July 26 52 minutes ago, Giro said: And now I can’t return it because it’s personalised goods, wtf What!! That can't be right. It's defective goods ! You will have to return it online though. Link to comment Share on other sites More sharing options...
Vive_La_Villa Posted July 26 Share Posted July 26 3 minutes ago, Giro said: Ok so spoke to fanatics who do the online stuff fair play to them, there sending me out a replacement free of charge. Asked if I need to send it back asap, she was like nah send it back when your ready anyone want a discounted villa shirt with a badge upside down That's better ! Link to comment Share on other sites More sharing options...
Vive_La_Villa Posted July 26 Share Posted July 26 (edited) 20 minutes ago, Enda said: Do not remove the badge. Return the faulty item to the shop and politely insist on an exchange for a non-faulty version. If they refuse, papers would be very happy to hear. I think anything bought online can only be returned via post. Which is pretty crap as have to pay for return postage. Edited July 26 by Vive_La_Villa Link to comment Share on other sites More sharing options...
Giro Posted July 26 Share Posted July 26 I always get stuff online and have never had a problem, but in store for me going forward. drove down twice to villa after being given wrong information, thankfully I don’t live far. The store manager was useless but I get his hands were tied Link to comment Share on other sites More sharing options...
est1874 Posted July 26 Author Share Posted July 26 It's almost like we don't have the infrastructure currently to cope with the demand. What a surprise. Link to comment Share on other sites More sharing options...
ender4 Posted July 26 Share Posted July 26 8 minutes ago, Giro said: anyone want a discounted villa shirt with a badge upside down Will probably be worth a fortune in 50 years time! Link to comment Share on other sites More sharing options...
S-Platt Posted July 26 VT Supporter Share Posted July 26 Pro Shirt size Small is tiny I like my tight fitting shirts but this is like a kids size Link to comment Share on other sites More sharing options...
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