But why would it be excess? Surely it would be his as it's 100% his fault. My car was parked and he bumped into it. Surely the claim won't affect my no Claims or excess?
why?
Personal experience.
Different insurers have different attitudes and different small print and once you are dealing with them, with some of them, logic doesn't always win the day. I've been with Axa for a few years - they aren't the cheapest, but if and when there's a question or a claim they play it straight. Excellent no quibble service for me.
I found the AA on the other hand, started pulling out sub clauses from an early draft of the magna carta to dick me about with. You're right, you shouldn't need to worry about no claims and excess but have a quick read up on what you've got first. I'm absolutely no insurance expert, I just know after 30 years of driving that what looks like a straightforward policy sometimes isn't.
Perhaps phone the number of the company of the van and have a word. if you get an instant confession and apology they might want to just give you a quick bit of cash to close it down. Equally, they might claim absolutely no idea what you're talking about. You'll get an idea of how awkward they will try and be?
Anyway, best of luck, it's a pain in the nuts.