I can go one better than that....
I walked into an email from a member of the accounts team asking when the Xmas rates started etc
We literally have a website with them on available to anyone in the world, not only that but she's worked here for over a decade and the timing of the Xmas fares has not changed ever
They got sent the link and thats it, no hi bye or nothing.
The I don't know the answer to something so I'll ask someone instead of looking it up myself really does piss me off, especially when its something simple like that. I'll help anyone, if they've tried and don't understand but FFS make some effort you aren't a baby