Those people would be idiots, that was horrible from the moment it opened, even in the 70s when I'd go in there to Beatties the toy/model/subbutteo shop it was a dump, it had two decent shops of any note (the other being Habitat) all the rest sold shite even back then and it was nowhere near as "upmarket" (for what of a better term) as it is now. Also the general flow of people was in or out of the station and not to actually use the shopping centre, that lead to a lot of congestion on the ramp which was both a pain and a barrier to people using it for anything other than the station. It was a design that clearly didn't understand how people would flow, dreadful design.