There's a situation that has been weighing heavily on my mind recently- I live in an apartment above the 97 year old mother of my landlord. Three years ago, she was very independent, alert, and would drive around, going to church or visiting relatives. She lived alone. Since then, she's deteriorated rapidly. She no longer drives, she sometimes doesn't know who I am, and is generally just declining in health.
Maybe 16 months ago, her family got a live-in caretaker to look after her, drive her around, monitor her medications, help her with hygiene, etc. It all seemed to be going smoothly until about 4 months ago, when I noticed the caretaker (50 year old woman) would raise her voice to the point of yelling when talking to the old woman. I didn't think too much of it, because you have to speak loudly for her to hear you, and if you are always doing that, I'm sure it can be frustrating.
But it seems like her raised voice and occasional frustration has devolved into an almost daily mini-drama, where she will not only yell, but berate her and accuse her of minor things that a 97 year old should be given a pass on. The caretaker will slam doors, stomp around, and you'd think that would be maybe frightening for a woman whose mental faculties are slipping away.
Tonight was a perfect example- she repeatedly yelled "Put the batteries in your hearing aid!"...now you'd think that this would be something the caretaker would take care of....help the old woman out. Then it was, "You know my name, I'm not 'Hello'.
I put my ear to the floor and could hear the old lady whimpering, "Please come back, I can't help it that I'm this way", and that just about broke my heart.
I don't think there's been any physical abuse, because she has regular visitors, both family and friends, as well as a healthcare professional.
But when it's just the two of them, it seems like there is a seriously flawed situation that has developed. And when I'm not home, it might be worse. I'm not sure if I should call my landlord (her son).
Does anyone have any experience with a similar situation?